If this problem continues, please contact the Customer Service and Support Contact Centre. Our Analysts are available Monday to Friday, from 8:00 a.m. to 8:00 p.m. ET.
To ensure that your call is resolved quickly, please have your User ID and the system error message and/or code available when you call.
Canadian Customers (English Service):
In Toronto call 416-288-4600. Elsewhere in Canada call 1-800-265-5613.